How Does the Swyx Update Service (SUS) Work? (v1.0)
NOTE: This does NOT apply to hosted variants of SwyxWare, only systems based on purchased licences.
Key Points
- The Swyx Update Service allows for upgrade of one major version of SwyxWare to another
- From SwyxWare Version v4.40 onward, major version upgrades of SwyxWare ceased to be available free of charge
- An upgrade of SwyxWare v10.xx to SwyxWare v11.xx is deemed to a major version upgrade, and requires an upgrade license
- An upgrade of SwyxWare v10.1.x to SwyxWare v10.2.x is still free of charge, irrespective of when the original licence was purchased or activated
- All bug fixes and hot fixes are free of charge
- You must have a Swyx Update Licence BEFORE attempting to carry out a major version upgrade
How are Swyx Update Licence Calculated?
- SUS licenses are calculated from the point at which the original license is activated
- You must have sufficient SUS licenses to match or exceed the number of licensed Swyx users on the system
- The time period covered by the SUS license must match or exceed the time period between the original activation date and the release date of the version that you want to upgrade to.
Examples (release dates below are not accurate):
Example 1:
- You purchase and activate SwyxWare on version 10.2.x on 01/07/2015
- You have 50 user licenses
- SwyxWare v11.0.x is released on 01/06/2016
- You would need a 50 user, 1 year SUS licenses to cover from 01/07/2015 to 31/06/2016
- Once you have a SUS license that extends beyond the release date of the next major version, you are entitled to upgrade
- You are then entitled to every minor version upgrade of SwyxWare v11.x free of charge
Example 2:
- You purchase and activate SwyxWare on version 10.2.x on 01/07/2015
- You have 50 user licenses
- You purchase and activate and additional 25 users licence on 01/05/2016
- SwyxWare v11.0.x is released on 01/06/2016
- You would need 75 user, 1 year SUS licenses. The first 50 would be valid until 31/06/2016, and the 25 until 30/04/2017
- If SwyxWare version 13.x was released on 01/04/2017, you would only need another 50 SUS licences, because the previous SUS for 25 users would still be valid for the upgrade.
Isn't That Complicated?
No, not really :-)
- SUS licences can be purchased as 1 year or 3 year (cheaper than 3 x 1 year)
- Each SUS licences is applied to the user licence from the data of activation of the specific user licence
- As long as the expiry date of all the SUS licence on your system is later than the major version release date, you can upgrade
- You can buy SUS licences at any point, to cover the period from the purchase of your system to the current version release date
Best of all, we can work out all the dates for you, as long as we know the user license serial numbers!
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